Privacy Policy
These Privacy Policy explains how we process the personal data of visitors to the website www.escapetojasna.sk, persons who contact us, and persons interested in accommodation at Jasná Escape Apartment.
When processing personal data, we proceed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, the General Data Protection Regulation (GDPR), and Act No. 18/2018 Coll. on the Protection of Personal Data.
The personal data controller is:
AVENUE, s.r.o.
Registered office / address: Kukučínova 11A, 080 05 Prešov, Slovak Republic
Company ID No.: 50231821
Tax ID No.: 2020240100
E-mail: hello@EscapeToJasna.sk
Phone: +421 908 555 501
Website: www.escapetojasna.sk
If you have any questions regarding the protection of personal data, you can contact us at the e-mail address listed above.
We process only personal data that is adequate, relevant and necessary in relation to the specific purpose of processing.
Depending on how you use the website, we may process mainly the following categories of personal data:
If you contact us via a form, e-mail or telephone, we process your personal data for the purpose of handling your request, answering your question, preparing a price offer or checking accommodation availability.
The legal basis for processing is the performance of pre-contractual measures or our legitimate interest in communicating with persons who have contacted us.
We process personal data for the period necessary to handle your request, but generally for no longer than 12 months from the last communication, unless another contractual or legal relationship is established.
If you book accommodation with us, we process the personal data necessary to confirm the reservation, communicate before arrival, provide the stay, handle reservation changes and related administration.
The legal basis for processing is the performance of a contract or the performance of pre-contractual measures.
We process personal data for the duration of the contractual relationship and subsequently for the period necessary to prove, exercise or defend legal claims.
If an obligation arises to issue an accounting or tax document, we process the personal data included in these documents for the purpose of fulfilling statutory accounting and tax obligations.
The legal basis for processing is compliance with a legal obligation.
Accounting and tax documents are retained for the period stipulated by law.
To the necessary extent, we may also process personal data for the purpose of protecting our rights, handling complaints, claims, disputes or proving legal claims.
The legal basis for processing is the controller’s legitimate interest in protecting its rights and legally protected interests.
We retain data for this purpose for the duration of the applicable limitation periods or for the duration of related proceedings.
When visiting the website, we may process technical data, such as IP address, access time, browser type or records of security events, for the purpose of securing the website, protecting it against spam, misuse of forms, unauthorised access or cyberattacks.
The legal basis for processing is our legitimate interest in the secure and reliable operation of the website.
The website may use cookies and similar technologies. Necessary cookies are used to ensure the basic functionality of the website. Analytical, marketing or other optional cookies are used only on the basis of your consent.
We process personal data on the following legal bases:
Personal data may be disclosed, to the necessary extent, to the following categories of recipients:
We do not provide personal data to third parties for their own marketing purposes.
We strive to process personal data primarily within the European Union or the European Economic Area.
If the use of certain services, such as analytical, map, reservation or communication tools, involves the transfer of personal data to third countries outside the European Union or the European Economic Area, such transfer will take place only in accordance with GDPR requirements, in particular on the basis of appropriate safeguards, an adequacy decision or another lawful mechanism.
We retain personal data only for the period necessary to fulfil the purpose for which it was obtained or for the period required by legal regulations.
| Purpose of Processing | Indicative Retention Period |
|---|---|
| Processing a contact form or e-mail request | Generally no longer than 12 months from the last communication |
| Reservation and provision of accommodation | For the duration of the contractual relationship and subsequently for the period necessary to protect legal claims |
| Accounting and tax documents | For the period stipulated by law |
| Website security logs | Generally from several days to several months, depending on the technical settings |
| Cookies and analytical data | According to the type of cookie and the settings specified in the Cookie Policy |
The provision of personal data is voluntary in most cases. However, if you do not provide us with the data necessary to process your request or reservation, we may not be able to respond to your message, prepare an offer or provide accommodation.
When processing personal data, we do not carry out automated individual decision-making or profiling that would have legal effects or similarly significant effects on data subjects.
As a data subject, you have the following rights under GDPR:
The Office for Personal Data Protection of the Slovak Republic lists, among the rights of data subjects, for example the right of access, rectification, erasure, restriction of processing and other rights under GDPR.
You can exercise your rights by e-mail at: hello@EscapeToJasna.sk
When handling your request, we may ask you to reasonably verify your identity in order to prevent unauthorised disclosure of personal data to another person.
We will respond to your request without undue delay, no later than within the period stipulated by the applicable legal regulations.
If you believe that the processing of your personal data is contrary to legal regulations, you have the right to contact the supervisory authority:
Office for Personal Data Protection of the Slovak Republic
Galvaniho Business Centrum II, Galvaniho 7/B
821 04 Bratislava
Slovak Republic
Website: www.dataprotection.gov.sk
We adopt appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction.
These measures may include, in particular, securing the website with HTTPS, restricting access to personal data, regularly updating technical solutions, protecting forms against misuse and appropriate backups.
We may update these Policy from time to time, in particular in the event of changes to legal regulations, the technical solution of the website or the method of personal data processing.
The current version of the Policy is always available on the website www.escapetojasna.sk.
Date of last update: 1 June 2026
